Frequently Asked Questions

You can add products to your shopping cart and complete the purchase through the checkout process, by phone or by visiting our store.

To khe.gr gives you the opportunity to pay for your purchases before delivery and can be done with one of the following payment methods:

1. By bank deposit to the company's account.

1) NATIONAL BANK 218 44037461
IBAN: GR88 0110 2180 0000 2184 4037 461
Swift code: ETHNGRAA

2) BANK OF PIRAEUS 523901 4110 721
IBAN: GR26 0172 2390 0052 3901 4110 721
Swift code: PIRBGRAA

3) EUROBANK 0026 0326 13 0200577433
GR1802603260000130200577433
Swift code: EFGBGRAA

Please send proof of deposit by e-mail to info@khe.gr .

For your convenience, please provide the bank with your full name and Order Number as a reason.

Orders with a deposit in an account that are not paid within 5 days from their registration are automatically released.

In case of transfer/transfer from another bank, the bank charges are entirely borne by the buyer.

2. Using your paypal account by selecting the appropriate payment method or by sending the amount to our paypal account info@khe.gr

3. By credit/debit/prepaid card by selecting the paypal payment method (you do not need to have a paypal account).

Products can be shipped throughout Greece through cooperating transport companies and courier.

The shipping cost is calculated according to the amount of the order, the weight & the volume of the products, as well as the delivery location of the order.

All orders are shipped the next business day, from the day the order was placed.

For your convenience there are also financing options for your purchase. Contact us for more information.

Under certain circumstances there is the possibility of purchasing TAX FREE. Contact us for more information.

Follow the installation instructions provided with the product or via the Bang & Bang app. Olufsen app. Alternatively, you can contact our qualified technicians to assist you.

Yes, using Beolink Multiroom or Google Cast technology to create a unified audio experience across multiple rooms.

Bang & Bang customer support Olufsen Thessaloniki operates during store hours and you can contact us either by phone or through the respective technical support form.

All Bang & Bang products Olufsen products are covered by a multi-year warranty against manufacturing defects. For more information visit the product page of the product you are interested in or contact us for more information.

There is the possibility of returning the products, with specific instructions and deadlines.

For more information please contact us.